Successful Stories
Azienda Sanitaria Locale Napoli 1 Centro (ASL Napoli 1)
- Design, planning and deployment of a web portal for the digitalization of the process of creating and managing Fault claims and new activation requests by the organization users. The solution is built on Microsoft SharePoint online and Microsoft Power Platform, Microsoft Entra ID for the users authentication and Microsoft Exchange online for communications management
- ASL Napoli 1 needed to manage the appointment requests from the Economic Operators to the correct departments and to be able to schedule them with respect to the pre-established slots (days and times)
The solution developed is based on Microsoft Bookings and Microsoft Exchange online and is accessible from the corporate website
Agenzia di Controllo del Sistema Sociosanitario Lombardo (ACSS)
- Improvement of the corporate security level, based on the Zero Trust paradigm, through the implementation of appropriate Microsoft solutions
Università degli Studi di Napoli “Parthenope”
- User identities/credentials rationalization through Microsoft Active Directory
GE.S.A.C. S.p.A
- ServiceTech: Service support for Microsoft 365
- Mailboxes migration from Lotus Notes to Microsoft 365
- Microsoft Teams Deployment
- Multi-Factor Authentication Implementation
- Microsoft OneDrive for Business implementation and deployment
AMG Energia
- Design, planning and implementation of architectural and infrastructural Microsoft solutions related to the area of Security and Regulatory Compliance based on the Zero Trust paradigm
- ServiceTech: support service for Microsoft technologies
- Definition of Disaster Recovery scenarios on Microsoft Azure
- Consulting for the design of the Enterprise Mobility + Security (EMS) solution for the Mobile Devices Management
GORI
- Design and implementation of the company intranet based on Microsoft SharePoint online
- ServiceTech: support service for Microsoft technologies
- Design, planning and implementation of a Virtual Booking solution for its customers in order to be able to request remote assistance from the GORI support team
The solution is based on the services of Microsoft Bookings, Exchange Online, Teams and SharePoint Online and is accessible directly from the GORI corporate website - EMS: Definition of implementation scenarios, to support “company policies” for the safe management of mobile devices
- Implementation of the Multi Factor Authentication solution for Microsoft Cloud solutions
- Definition and implementation of Microsoft Direct Access
- Management and support for Microsoft’s Unified Communication solution
- Migration of GORI phone system from Microsoft Skype for Business to Microsoft Teams
- Design and creation of the Energia per il Sarno WEB portal and subsequent maintenance/support service
Arpa Piemonte
- Mailboxes migration from Zimbra to Microsoft 365
- Training courses for Arpa personnel on the use of the Microsoft Teams platform
Grand Hotel Quisisana
- ServiceTech: support service for Microsoft technologies
- The Grande Hotel Quisisana in Capri objective was to update the IT architecture in order to implement a centralized management solution and to increase the efficiency of its infrastructure services. Microsoft 365 represented the ideal solution for the:
- Management of workstations upgrading to Windows 10;
- Integration with Azure Active Directory for identity and access management;
- Migration of e-mail system (mailboxes, contacts, calendars) on Microsoft 365;
- Replacement of the existing File System with Microsoft SharePoint Online
- Device Management through Microsoft Intune;
- Improvement of the corporate security, through the implementation of appropriate services (Multi-Factor Authentication (MFA), Microsoft Defender for Office 365 and Self Service Password Reset (SSPR))
Cattolica Assicurazioni
- ServiceTech: support service for Microsoft technologies
- Migration to Microsoft 365
- Migration of BCC Assicurazioni‘s e-mail infrastructure to Microsoft 365, with subsequent integration into the Cattolica Assicurazioni Cloud environment
- As result of a Security Assessment performed on the Microsoft 365 environment, a series of evolutionary scenarios related to the security and compliance have been designed, planned and implemented and in particular reference to:
- Microsoft Defender Advanced Threat Protection (Microsoft Defender ATP)
- Azure Advanced Threat Protection (Azure ATP)
- Microsoft Office 365 Advanced Threat Protection (ATP)
- Mobile Device Management (smartphone) Project through Microsoft Intune
Investori SGR (Allianz Bank Group)
- Implementation of Microsoft Power BI – Microsoft 365 solution.
Allianz Bank
- ServiceTech: support service for Microsoft technologies
- Implementation and management of Microsoft 365 tenant for agency users
- Support to the security and compliance team, for the definition and implementation of security scenarios in compliance with current regulations
- Definition and implementation of an Identity Management solution for the Microsoft 365 environment, integrated with the user management system
- Support for the definition and the validation of the image creation process for Windows 10 deployment
Università degli studi di Napoli Federico II
- ServiceTech: Reactive and proactive maintenance and support service for Microsoft SharePoint platform
- Management and support for the Microsoft 365 environment for the entire University
Consiglio Regionale della Campania
- ServiceTech: support service for Microsoft technologies
- Support for AGID Security Compliance and the definition and support of Disaster Recovery scenarios
Istituto Zooprofilattico Sperimentale del Mezzogiorno
- In light of the business need to implement infrastructural solutions and evolutionary scenarios, also related to the security and regulatory compliance aspects, an architectural Assessment of the Microsoft solutions and technologies in place in the IT organization context, with particular reference to Microsoft Active Directory, e-mail system, client machine park and the policies related to Patch Management and Disaster Recovery .
Napoli Servizi
- Definition of development scenarios in the field of Disaster Recovery and Back-up on Microsoft Azure
- Analysis and support for the definition of the actions necessary to meet the requirements set by the AGID
Banca di Credito Popolare - Torre del Greco
- Implementation of the Microsoft Office 365-based Disaster Recovery scenario of the Microsoft Exchange-based e-mail system;
- Analysis of the evolutionary scenario for Microsoft SharePoint, with a view to document dematerialization.
Staiano Tour Capri
- Mailboxes migration to Microsoft 365
ALER Milano
- Microsoft Teams implementation and customization
- Management of the Microsoft 365 tenant and integration with Third Party e-mail systems
- ServiceTech: annual support service for Microsoft technologies.
Azienda Socio Sanitaria Territoriale (ASST) della Valtellina e Alto Lario
- Microsoft Active Directory upgrade as prerequisite for the electronic e-mail system infrastructure migration to Microsoft 365
- Support for the mailboxes migration to Microsoft 365
Azienda Unità Sanitaria Locale (AUSL) di Imola
- Project for the update of the On-Premises Active Directory infrastructure
- Design and implementation of Azure Active Directory Connect (AAD Connect) service, in order to achieve the integration between the On-Premises and the Microsoft cloud environments
Ospedale Pediatrico Istituto Giannina Gaslini di Genova
- Project for the deployment and adoption of Microsoft Teams and definition of the delivery mode for the health and social-health services through Telemedicine
- Active Directory infrastructure update activities
PIKDARE
Microsoft Active Directory upgrade as prerequisite for the electronic e-mail system infrastructure migration to Microsoft Office 365.
- Analysis, design and implementation of a new hybrid infrastructure (Active Directory, Microsoft Azure, Microsoft 365 and Microsoft Intune) and the subsequent migration of PikDare users and services from the Artsana environment;
- ServiceTech: annual support services on Microsoft technologies.
SOCIETÀ PER AZIONI ESERCIZI AEROPORTUALI S.E.A.
- ServiceTech: annual support service on Microsoft technologies
- Architectural scenarios related to the security through the adoption of Enterprise Mobility + Security (EMS) suite:
- Deployment and management of Microsoft BitLocker through Microsoft Intune
- Implementation of the Self-Service Password Reset functionality
Grand Hotel Royal Sorrento
- Upgrading the On-Premises infrastructure to Windows Server 2019
- Mailboxes migration to Microsoft 365
- ServiceTech: annual support service on Microsoft technologies
Elica S.p.A.
- The objective was to transfer the features defined on the corporate intranet within Microsoft Office 365, taking advantage of the services offered by the Microsoft cloud, in order to create areas where the users can take advantage of available services.
The new portal, perfectly integrated with Microsoft Teams, lays its foundations on SharePoint Online and Yammer.
This allows for the improvement of collaboration and information sharing between different «Groups of people», guaranteeing, at the same time, the correct level of data security, an aspect that is fundamental not only because Elica’s IT and work context is geographically distributed, but also with a view to improving the aspect related to Smart Working.
The activity also included the definition and implementation of specific workflow for document approval.
